Refund & Cancellation Policy
Handlflow's refund and cancellation terms for website packages and care plans.
Review Required: These policy sections are drafts and must be reviewed and finalized by Steven before live checkout is enabled. Contact Steven at steven@handlflow.com with any changes.
1. Website Packages (One-Time)
Quick Launch ($249), Business Website ($499), and Custom Website (starting at $899) are one-time service fees covering the design and build of your website.
- Quick Launch is paid in full before work begins.
- Business Website and Custom Website require a 50% deposit, with the remaining balance due before launch.
- Refund eligibility: [Steven to define — e.g., full refund before work begins, partial refund during build, no refund after launch.]
- Revision rounds: Quick Launch includes one revision round; Business and Custom include two. Additional revisions may be quoted separately.
To request a refund, email steven@handlflow.com.
2. Monthly Plans ($29 / $59 per Month)
Every Handlflow website requires a monthly plan: Managed Hosting ($29/month) or Handlflow Care ($59/month).
- Billing: Billed in advance. Monthly service begins when the website launches.
- Cancellation: You can cancel at any time. Cancellation takes effect at the end of the current billing period.
- To cancel: Email steven@handlflow.com with your request.
- Refunds: [Steven to define — e.g., no refunds for partial billing periods, or pro-rated refunds.]
3. How to Contact
For any refund, cancellation, or support request, contact Steven at steven@handlflow.com. Most requests are handled within one business day.
4. Third-Party Fees
Hosting, domain registration, SSL certificates, and third-party software subscriptions are not included in Handlflow package prices and are non-refundable through Handlflow. Refer to the respective provider's policies.
Last updated: 8/28/2026.